Eatz values your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard data when you use our food delivery app across Tamil Nadu.
We gather essential details to provide seamless service, including your name, phone number, email, delivery address, and payment information when you place orders. App usage data like location (for hyper-local deliveries), order history, and device details help us improve speed and recommendations.
We only collect what's necessary for safe, fast deliveries within Tamil Nadu cities like Chennai, Coimbatore, and Tiruppur.
Your information powers order fulfillment, real-time tracking, promotions, and personalized suggestions like favorite biryani spots.
We share minimal details (e.g., name, address, order notes) with partnered restaurants and delivery partners solely for completing your orders. No data is sold to third parties – it's used only to enhance your Eatz experience, such as faster checkouts or exclusive Tamil Nadu deals.
We employ industry-standard encryption for payments and sensitive data, plus secure servers to protect against unauthorized access.
Contactless delivery options further prioritize safety. While no system is 100% breach-proof, we promptly notify affected users and authorities per Indian laws if incidents occur.
You can access, update, or delete your data anytime via app settings or by emailing support@eatz.in. Opt out of marketing anytime, and disable location access (note: this may slow deliveries).
we retain order data for 2 years for disputes, then anonymize it.
The app uses cookies for functionality, analytics (e.g., popular Chettinad orders), and crash reporting. Manage preferences in your device settings. We partner with trusted analytics providers bound by this policy.
Eatz is not for users under 18 without parent/guardian consent. We don't knowingly collect children's data.
We'll update this policy (last revised Feb 2026) and notify via app/email for major changes. Continued use implies acceptance.
Questions? Contact privacy@eatz.in. By using Eatz, you agree to this policy under applicable Indian laws.